Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (GDPR) and other applicable regulations.
In compliance with the provisions of article 13 of the RGPD, we inform you of the following:
Responsible
Quimipool Swimming pools and gardens, S.L. (hereinafter, Quimipool).
Pol. Bertola, 31
11408 Jerez de la Frontera
Contact telephone number: 91 128 55 90
What do we do with your data?
- Create an account" section
The main purpose of this file is the management of registered users of our website, as well as the sending of advertising relating to the products and services marketed by Quimipool or to send advertising, discounts and promotions of products and services of other entities. If you do not wish to receive this type of advertising, you should not tick the box that appears on the registration form.
Quimipool ensures the confidentiality of the data provided and guarantees that under no circumstances will it be passed on for any other use without the prior express consent of our users. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.
- Checkout" section
The main purpose of this file is to maintain the contractual relationship with our customers, to facilitate the processing of orders, to carry out statistical studies, as well as to send advertising relating to the products and services marketed by Quimipool or for sending advertising, discounts and promotions for products and services of other entities.
- Section "Quimipool News"
The e-mail address you provide will be processed by Quimipool for the purpose of sending the offer newsletter. This newsletter is for information purposes only.
- Questions about this product?
The e-mail address provided will be for the purpose ofto answer any questions about the product and the delivery of the productoffer bulletin. This newsletter is for information purposes only.
- Request a free quote" section
The e-mail address provided will be subject to of sending the offer of the requested products and the sending of the offer newsletter. This newsletter is for information purposes only.
- Price enquiry without obligation" section
The e-mail address provided will be used to send the price of the product ordered and to send the offer newsletter. This newsletter is for information purposes only.
- Marketing Actions
Quimipool may use such data to inform you about future promotions, offers and other commercial actions in cases where you are already a customer or, if you are not a customer, where you have provided us with your consent in the relevant section.
Return Merchandise Authorisation (RMA)
Each user can access his RMA (Return Merchandise Authorisation) by means of a username and password. The passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the RMA is confidential. Quimipool prohibits its publication to third parties and its dissemination on forums, social networks and any website.
- Section "Return Merchandise Authorisation (RMA)"
The main purpose of this processing is the management of the RMA (Use of your product warranty). Your data may be communicated to manufacturers in the event of faulty or defective products.
- Information collected for web improvements
In order to improve our services and online shopping, we are analysing the portal of Quimipool and the correct navigation of the user. This information will be kept confidential and will only be used to improve the security and operation of our online shop and for statistical purposes.
Legal basis for processing
For the purposes of registration, purchase and warranty management, we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means of unsubscribing.
The consent given here by the Data Controller for the communication of data to third parties may be revoked at any time, without retroactive effect.
Addressees
In connection with the purchase, your data may be communicated to the following recipients:
- To the Office of Consumers and Users in the event of a complaint.
- To manufacturers, Technical Services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may have been commissioned to send the corresponding orders to customers. These recipients may be located inside or outside Spanish territory, depending on the product and/or service purchased.
- In legally established cases, as is the case of the Security Forces and Corps.
- To Public Administrations to whom we are required to provide information in order to comply with our legal obligations.
For the sending of newsletters or newsletters we may use the Mailchimp tool belonging to the US company The Rocket Science Group, LLC. Therefore, we would be dealing with an international transfer of your data to provide only this service. You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.
Quimipool ensures the confidentiality of the data provided and guarantees that under no circumstances will they be passed on for any other use without the prior express consent of our clients. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.
Rights of data subjects
The data subject has the following rights:
- You may request information about the personal data stored concerning you (access).
- You may request that inaccuracies in your personal data be corrected (rectification).
- You may request the erasure or restriction of the processing of your personal data and (erasure and restriction).
- You may also request that your personal data be made available to you in a structured, standard, machine-readable format (portability).
To do so, you must write to us, enclosing a copy of your ID card or other document that identifies you, to the address Pol. Bertola 31, 11408 Jerez de la Frontera, also through our form or by e-mail to info@quimipool.com.
The data subject also has the right to lodge a complaint with the data protection authorities (Data Protection Agency (DPA)) EspaWe are not responsible for the use of your personal data.) However, we invite you to contact us if you have any questions regarding your data in order to resolve them.
Data Protection Officer
We have appointed a data protection officer (DPO) for any matter relating to your personal data. You can contact him or her at info@quimipool.com.
Data quality
Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.
Protection of minors
We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have consented to the collection and use of the minor's personal data.
Social Networking
Through our website you can access the social networks Facebook, Instagram, Twitter or Youtube, which are open to all users. These are websites where users can register and follow us for free. On these social networks users can learn about our activities, opinions, access photos and videos. Users of these social networks should be aware that this site is independent of the website https://www.quimipool.com/gb/ and is open, i.e. it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Instagram, Twitter or Youtube. Quimipool is not the owner of the social networks.
Updated: 30 November 2018